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Care guide

HOW TO TAKE CARE OF YOUR JEWELLERY

All our jewellery designs are made of 925 sterling silver or brass plated with a layer of 14-24k gold. We want you to love and wear your Symphony Gems for years, so to make them look their best, here are some caring tips. It is also recommended not to wear your jewellery while sleeping or doing sports.

AVOID EXPOSURE TO WATER AND CHEMICALS

If you often expose your jewellery to water and chemicals it can affect the longevity of the lustre and gold plating. The plating might eventually start to peel off and the silver or brass underneath gets revealed, rings are particularly sensitive since they are more exposed.

To prevent this we recommend you to first put on makeup, perfume, body sprays and/or lotion, wait a few minutes for it to settle and then put on your jewellery. Believe us when we say that we are pro wearing jewellery all day and every day - but we do highly recommend you to take off your jewellery when in contact with water or if you are reapplying any of the chemicals mentioned above. 

CLEANING AND STORING

Remember to occasionally clean your jewellery. We recommend using a soft and dry 100% cotton cloth to gently rub the surface. By doing so you’ll restore the shine of your jewellery. You can also use some lukewarm water and a little soap/dish soap and gently clean the jewellery piece. Don’t use any polishing agent or such - especially important for gold plated jewellery. And, your jewellery stays happy if you store them separately to avoid scratches from your other pieces. Just keep them in their original box or in an airtight container.

CLEANING BRASS

Cleaning gold-plated brass jewelry inlaid with cubic zirconia requires a gentle approach to avoid damaging the delicate materials. Here's a stepwise process you can follow:

1. Prepare a Cleaning Solution:

  • Mix a few drops of mild dish soap or baby shampoo with warm water in a bowl. Ensure it's lukewarm, not hot.

2. Soak the Jewelry:

  • Place your gold-plated brass jewelry with cubic zirconia into the soapy water solution.
  • Allow it to soak for 10-15 minutes to loosen any dirt or oils.

3. Gently Brush the Jewelry:

  • Use a soft-bristle toothbrush or a gentle jewelry cleaning brush to softly scrub the jewelry.
  • Pay extra attention to areas around cubic zirconia stones and intricate details.

4. Clean CZ Stones Carefully:

  • If necessary, use a soft brush to clean the cubic zirconia stones specifically. Be gentle to avoid scratching.

5. Rinse Thoroughly:

  • Rinse the jewelry under lukewarm running water to remove any soap residue.
  • Ensure all the soap is washed away, especially from hard-to-reach areas.

6. Dry with a Soft Cloth:

  • Pat the jewelry dry using a soft, lint-free microfiber or cotton cloth.
  • Gently buff the jewelry to restore its shine.
CLEANING STERLING SILVER

The easiest way to make your silver jewellery look new again is simply to clean it with some lukewarm water and a little soap/dish soap. But if that doesn’t give you the result you wish for, follow the steps below:

  1. Place aluminium foil in the bottom of a bowl or larger mould. Sprinkle a little baking powder.

  2. Place your jewellery of silver or copper that you want to clean.

  3. Cover them with more baking powder.

  4. Pour over boiling water. Don’t be scared if it starts to bubble, it’s just the carbonate that emits carbon dioxide when combined with water.

  5. Wait until the water has cooled. Lift up the clean jewellery and rinse them with water.

  6. Wipe the jewellery completely dry with a cotton cloth and then polish the jewellery’s lustre with a silver cloth.